Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return shipping costs are the responsibility of the customer, unless the item arrives damaged or incorrect. We recommend using a tracked delivery service, as we are unable to refund items that go missing in transit back to us.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@jaudamats.co

Returns/Refunds 

To return an item, please contact us first at info@jaudamats.co to initiate your return and receive approval. Once approved, send your item to:

Jauda Mats Parcel Locker 60 Wynnum QLD 4178

Please ensure your return is sent with tracking, as we cannot be responsible for items lost in transit.